Hello. No matter what I do the original pod won’t connect to the hub wirelessly. and tells you of more local issues down to street cab/ postcode. Green light flashing Hi, I have this issue since 3h now. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. Tried to set up today and just a green flashing light! Please help, working from home. However it’s still starts with green light then goes to to constant blue. You could also try the web page status, but this is not recommended. We’ve had no Wi-Fi for over 2 hours this evening. Give the hub 5 -10 minutes to reboot, it will start to flash different. We would like to show you a description here but the site won’t allow us. hub five keeps dropping signal goes yellow (green) flashing lights in Networking and WiFi Saturday; Virgin Media Down - No Help in Networking and WiFi Saturday; No Service in QuickStart, set up and connections Friday; No internet after power cut in Networking and WiFi FridayCan you Check for any “known network faults first - Try in 2 places. However, twice in 4 days now it has spontaneously started flashing green (arrows & the base light) with no working WiFi. Pop the telly on: check its set to the correct Input and Virgin TV’s playing. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. on 13-06-2023 11:34. We offer our customers the best of both. The WiFi light will flash green for 2 minutes during this process. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Manage Your Account. I'm on a Superhub 3. 0 Kudos Reply. Maybe this will help, good luck. The arrows sign is flashing green whilst the bottom light stays a solid green and then when the arrow sign stops flashing the bottom light flashes green. . Hub 3 green flashing light. Browse Virgin Media Virgin Media Community. Just keeps resorting back to flashing green. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. 2 Green Flashing Arrows. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Options. I’ve tried setting it up near the router etc etc. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Pressing the button for two seconds will prepare the Hub 3. Its a Hub 3. . Luckily, it is easy to solve this problem. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. It will also flash when the Hub is downloading new software. Virgin Media;. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. It has done for over a couple of hours now. - 5391832. on 18-09-2023 15:45. Green arrows flashes for 30 seconds and the power button flashes green and this continues. Equipment activation on 0800 953 9500. Switched on and off. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. Avonline installed all the external wiring about a week before but the 2 white boxes inside my house were installed by virgin media. Been over a hour now and still - 4931140Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. I have green light start flashing on my HUB3 , I did restarted few time, unplugged and plugged back few time and still nothing. but no internet flashing light. 2) Then also try the “free & automated” Service Status number - 0800. It is now Saturday and the hub is still flashing green. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. I use an NTL TV socket for broadband. An Ethernet cable – The. It isn't on during normal use, but turns red if there is a problem. We would like to show you a description here but the site won’t allow us. Check Cables: Make sure all cables are securely plugged in. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. Flashing green: The Hub 3 is starting up. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. Find your router’s power button and press it to do this. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. After spending 8 hours of waiting it's. called customer svc who are sending a pod. Eng. Just alternating Green power button flashing / green arrows flashing then red arrows briefly and back to Green. In your Stream kit you’ll find everything you need to get the Stream box up and running. Since then I have checked the physical connection and rebooted the hub multiple times but no change. Virgin Phone Switchover. Phone. It will also flash when the Hub is downloading new. plz. It’s now 8:29pm. Green flashing is a firmware update in progress. Troubleshooting the Hub 3 If you're having trouble. Have tried resetting: holding reset button for 60 seconds; no dice. Options. Hub 5 green flashing light. Thank you. 5. Options. QuickStart, set up and connections. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Oliver Balche is a UK-based journalist specializing in breaking. Hi, My hub 3. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. e in the future). Can you please ensure the following: Out in the open. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. - 5258622. Flashing Green & Red = possible power cable issue. It's not constant, but intermittent. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. How to fix Virgin Media Router arrows flashing green in this article. I’ve checked all wires and they’re all connected fine. Thanks - 5270162. on 24-03-2023 13:28. I first plugged the wifi cable into the wall and this is what happened. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. We have had a Hub 3 for a year with no problems. I have tried a pinhole reset twice now but the light remains orange. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. 13 minutes ago. 1 ACCEPTED SOLUTION. On the back of the Hub 3. If the Hub is working okay, just leave it. Now will not connect at all. I’ve checked all cables and they seem fine,it’s not. . Even after resets and factory resets. We would like to show you a description here but the site won’t allow us. Don’t switch the router off until they stop flashing or you’re asking for a world of pain. Options. whenever I try to get support online or on the phone I just get redirected to the setup guide. 15/10/16 - 10:12 in Virgin Media Broadband #1. Have rebooted / reset the hub (hub3) a number of times and followed all online advice but nothing is working. I have tired - 5340428. I have checked - 5161701. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. The box is a safety isolator. This means that the Virgin Media Hub is on. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. WiFi down and after following steps to reset the hub light is now flashing green. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. We would like to show you a description here but the site won’t allow us. Have an orange light showing on hub box and intermittent Internet access. It keeps flashing green and then flashing white and my connectivity is still in and out. on 30-09-2020 17:56. Just keeps resorting back to flashing green. It's been doing that for around 45 mins now. KieranNana. Any help greatly appreciated. Account - Mobile. Flashing green arrows. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. . please help!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Options. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. Flashing green hub 5. Won't connect. Stopped working about 11pm and hasn't worked since. Hi I have had the same issue. Customer Support are on 150 or 0345. Tech installed a custom splitter, 1m of cable for broadband and 8m of cable for TV. 0 Kudos. Everything has been connected and the base light has been flashing green for 3+ hours. Dave. I have only had Virgin for 6 weeks and this is really frustrating. The information on the Hub Settings all looks normal too. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. Don't have a VM wall plug, but have one of the old NTL ones. I followed all instructions and I can see green wifi icon and green light blinking. In this guide, we are going to explain the meaning of the different Virgin Hub lights and some of the troubleshooting tips in case of connectivity issues. Even phoned VM to activate the router and got a text confirming it has been activated. Green Light. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Browse Virgin Media Virgin Media Community. . Phone. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. Follow the steps below: Step 1. This includes: The Stream box. I restarted the VM kit but I still have the same issue. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. I got the green power light flashing and WiFi light is green. There was no green flashing bar at the bottom. Account - Cable. They won’t answer the phone or reply to my. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. The light codes slightly vary depending on the type of Hub that you. The WPS light indicates the status of the Wi-Fi Protected Setup (WPS) feature. see this. 4G, or H, next to the signal strength bars at the top of the screen, Sometimes this won’t display if you have an active Wi-Fi connection. You can find this on the base of your Virgin Media box if you. Pro Tips Location Matters: Where you place your Hub can affect its performance. Internet connection went off last Sunday morning and on checking the Hub 3 the lights on the front were green and flashing (power and internet). Manually update your TV to the latest software version. am having to use mobile! I have followed the reboot protocols from the instructions in the box. 0 green light is blinking. Step 4: Hold down the ‘Home’ button for five seconds on the remote you are trying to pair. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. This is the 4th time in the space of a month my Hub 5 has stopped working completely. If it is a screw-on type connector try tightening it but only finger tight. Flashing green: The Hub 3 is starting up. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Try our TV troubleshooting tool now. in Virgin TV 360 a week ago; Virgin 360 remote has become unresponsive in Virgin TV 360 a week ago; Faulty box on set up in Virgin TV 360 2 weeks agoOptions. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Step 3. We've booked an engineer but they can't come until Friday and I start work from. If there are no issues it would be best to check our WIFI pod help page here. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. No light: There’s no internet connection. Your Mobile Account. This light flashes green when the Hub's downloading a software update. This could be caused by a fault in the network or a problem with the customer's equipment. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. Teams meetings keep freezing. Come back wait another 30mins. i haven’t pressed the wps, i’ve tried turning it off and on again, i’ve also tried the pinhole reset but nothing has worked. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. and tells you. Green flashing arrows Hub 3 Go to solution. Home Phone. Hi, i got self installation kit with hub 3. Called VM for activation and checking. Bottom – WLAN (green/blue). The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Hello, I only became a virgin media user 10 days ago, I got my hub on the 3rd, set it up and all was well, had great connection and no problems at all, however, last Wednesday the green arrows began to flash and the wifi has stopped working. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). I’m having an issue where I have flashing green light on router with solid wifi signal. 0 and after setting it all up, the power light has been flashing green all day. On the hub 4 and hub 5 a continuous flashing red light means that there is an issue with the telephone. ReneM. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. Now will not connect at all. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. The box is a safety isolator. Flashing lights and nothing further on tv. Can you Check first for any “known network faults - Try in 2 places. Factory reset your TV with or without your remote. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. Try a pinhole reset using the hole on the back of the hub (which. Tudor. Virgin Phone Switchover. Options. If it’s off, you don. . There is no connection to the VM network. However the hub is fully operational, Wifi works, full speeds, no connection drops, no loose cables, telephone works, connects to WiFi Max Pods. However, if you have the Ultimate Oomph or Gig1 Fibre Broadband package then these will be. Reset the box with the button, shut it off for the hour and still the same. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Each light indicates a different behavior. Joining in. Options. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Did a normal restart and it was fine, then it went off again. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. The service status in our area shows no issues. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. . on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. 3. on 16-10-2022 11:34. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. . The faq says: This means the Hub is on, but your WiFi isn’t. This means that the Virgin Media Hub is on. Accordingly, 2 green flashing arrows on a Virgin router indicates that the router is connected to the Internet and is ready to use. Sunday morning it worked for a few minutes and then stopped as well. The power light will remain on. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. As a result I don't have WiFi. Very Insightful Person. Any ideas what could be wrong - we've recently had an engineer to l. The top wifi light is solid green, the internet connection - 5396739. Text from Virgin confirms my "kit has been activated". I had the hub 5 installed yesterday. I have had 2 bricked hub4s and now a newly installed. The internet suddenly cut out without any change in the settings or wires being moved. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. . on 20-09-2023 09:55. It can be quite frustrating when your internet goe. 1. This flashes during set up, and then stays green for 2 minutes when you're done. The Stream remote. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Virgin Mobile. Here are some examples of a bad WiFi setup: The WPS button is just above the Virgin Media logo. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Flashing green: The Hub 3 is establishing a connection to the internet. We would like to show you a description here but the site won’t allow us. After 3 hours waiting for the green flashing lights tourn to white I - 5030239. SpeedI went to work this morning and my hub/WiFi was working fine. or maybe Tuesday. The Virgin connect app just says no pod detected. Solution: loose connection somewhere along the way to the street box. Hey. I don't know what the other small light is for. It's also an indication that the Hub is receiving a good signal from the Virgin network. Learn more. Sometimes the bottom light flashes green while the arrows are flashing too. Hey. We would like to show you a description here but the site won’t allow us. And its not the first time that happens. 3) Depending on whether the player starts by rendering odd or even frames, the flashing may (or may not) occur every time you play, start, rewind or. my wifi went down suddenly last night and hasn’t come back since. Cowshat. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Ask Your Question Fast!. How to use the Virgin TV 360 remote. on 13-03-2023 11:11. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. Engineer visit Friday but obviously no WiFi until then so it seems. Away from large bodies of water (e. Talk to your landlord, sorry for the bad news. Point the 360 remote towards the box; Press and hold the TV and 0 button for 10 seconds - this should force pairing; Did that not work? Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. Could you please help on this? NB: I joined VM 2 weeks ago. They said it hadn’t been turned on there end now done test signal all good aparantly. 0 to connect to compatible WPS devices. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. If the light is red, it means there is an issue with your internet connection. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. on 12-12-2022 16:18. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. The flashing yellow light on Virgin Media equipment indicates that there is an issue with the service. on 19-09-2023 03:59. Check the green arrow in the top right corner of the router to see if it is connected to the CMTS. Password Issues: Double-check your WiFi password. My Virgin Media App. . Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. The wall socket and wiring was alteady done on the property by the previous tenant. This is the 4th time in the space of a month my Hub 5 has stopped working completely. Hey folks. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. Got up this morning and green light flashing on Hub 5. Options. . Do this now if needed, as it's a £25 fee if done later. on 09-08-2023 15:21. It’s likely to be a loose connection in your home. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. Stream from Virgin Media. Checked area faults. It is booting up and should be ready in 5 minutes. For a brief period, press and hold the power button, then let go. In your Stream kit you’ll find everything you need to get the Stream box up and running. Had a new unit whilst disconnecting and feeding through the Hub 3 modem - it was working perfectly fine this morning with numerous connected devices. Hi all I am a very disappointed customer as I have just booked the 5th technician to come over and fix my broadband issue since June. Then switch it back on. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. We would like to show you a description here but the site won’t allow us. If the Hub is working okay, just leave it. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. Step 1: Download the Fire TV remote app on your phone to use as a temporary remote control. The reason that your Virgin Media router is flashing green is that it is searching for WPS. After it, navigate to the Admin settings and restart your Virgin Box. Two green arrows . on 12-09-2023 09:08.